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Managed Network Services

If you have multiple locations for your business, then you know the challenge of keeping everyone connected, your systems up and running, and information flowing smoothly. Even one location can be a challenge without the right staffing and tools in place. We take the burden of managing your network off your shoulders — 24/7. You’ll never have to worry about your network going down or who is going to fix it.

Digital West simplifies the monitoring and management process by creating a comprehensive view of IT infrastructure. Customers can gain insight into the availability, responsiveness, performance and state of all critical IT components.

Here is a sampling of services we can provide:

Response & Reporting

  • Alert / Monitoring Management
  • Service Level Agreement (SLA) Management
  • Security Scanning
  • Reporting Dashboard

Planning & Consultation

Maintenance & Support

  • 24/7/365 Live Tech Support
  • Site Turn Up
  • Network Management
  • User Management (including additions like two factor authentication/SSO)

Remote Hands

  • Server Configuration & Management
  • Provisioning / De-provisioning
  • Circuit Provisioning and Dispatch
  • Equipment Depot / Imaging
  • VMware Management
  • Secure Remote Access
State of IT

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